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AI + Tools
AI Won't Replace UX Researchers. It Will Expose the Ones Who Were Never Really Doing Research.
The question I keep getting asked is: "Should I be worried about AI replacing UX research?" My honest answer: not if you're the kind of researcher who asks good questions. But yes, if you're the kind who mostly organizes and reports what other people observe. What AI is actually good at in research AI is genuinely useful for transcription, pattern recognition across large qualitative datasets, and generating first-draft discussion guides. I use it for all three. What it can't
Lauren Miller
Apr 271 min read
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